Falcon83 Support

Privacy Policy

Effective date: November 5, 2025

Falcon83 (“we,” “us,” or “our”) provides the [App Name] mobile application (the “App”) and this website (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you do not agree with this Policy, please do not use the App or Site.

1) Information We Collect

A. Information you provide

  • Account details (e.g., name, email) (only if your app has accounts)
  • Content you add in the App (e.g., player lists, notes, custom settings)
  • Support requests and feedback

B. Information collected automatically

  • Device data (device model, OS version, app version)
  • Usage and diagnostics (app interactions, performance, crash logs)
  • Approximate location (remove this line if not collected)

C. Information from third parties

  • Sign-in providers (e.g., Apple/Google) (only if used)
  • Cloud storage integrations (e.g., Google Drive file IDs you supply) (only if used)

We do not knowingly collect sensitive categories of personal data unless you submit them.

2) How We Use Information

We use your information to:

  • Provide, operate, and maintain the App and Site
  • Save your preferences and in-app data
  • Improve performance, reliability, and user experience
  • Communicate with you (updates, support)
  • Protect against fraud, abuse, and misuse
  • Comply with legal obligations

We do not sell your personal information.

3) Third-Party Services & SDKs

We may use trusted providers to run the App and Site, for example:

  • Analytics / Crash Reporting: Apple, Google, or similar tools for anonymous usage and crash diagnostics
  • Cloud Storage / Import: Google Drive (for importing CSVs you own) (only if used)
  • Hosting & Infrastructure: Web hosting, content delivery networks

These providers process data on our behalf under contracts with appropriate safeguards. Links to their policies are available in-app or upon request.

4) Data Storage & Retention

  • App data you create (e.g., rosters, settings) is stored on your device and/or your chosen cloud account where applicable.
  • We retain minimal server logs needed for security and troubleshooting.
  • We keep information only as long as necessary for the purposes described in this Policy or as required by law.
  • You may request deletion at any time (see Section 9).

5) Your Choices & Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your information
  • Object to or restrict certain processing
  • Port your data
  • Withdraw consent where processing is based on consent

How to exercise rights: Email privacy@falcon83.com with your request. We may need to verify your identity.

6) International Transfers

If you use the App outside the country where our servers are located, your data may be processed in other countries that may have different data-protection laws. Where required, we rely on appropriate safeguards (e.g., contractual clauses).

7) Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Children’s Privacy

Our App is not directed to children under 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us to delete it.

9) Data Deletion & Account Closure

You can:

  • Delete in-app data directly from the App (where supported); and/or
  • Email privacy@falcon83.com to request deletion of information we hold.

If your data is stored in your own cloud (e.g., Google Drive), you can delete it there at any time.

10) California & Other U.S. State Disclosures

We do not sell or share personal information for cross-context behavioral advertising.
You may exercise rights to know, delete, and correct, and to limit certain uses of sensitive data by contacting privacy@falcon83.com. We will not discriminate against you for exercising your rights.

11) Legal Bases (EEA/UK/Similar Jurisdictions)

We process personal data on the following bases:

  • Performance of a contract (to provide the App)
  • Legitimate interests (e.g., improve the App, prevent fraud)
  • Consent (where required; you may withdraw at any time)
  • Legal obligation

12) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above shows when it last changed. Significant changes will be communicated in the App/Site or by email where appropriate.

13) Contact Us

Falcon83
Email: privacy@falcon83.com